Our towing company at the Port of Elizabeth, NJ: fleets at the gates, heavy trucks from the same yard, one invoice

A tractor that will not move at a terminal gate holds up every truck behind it, so the fleet's dispatcher calls ours and the heavy-duty truck rolls first. Our driver checks in at the security booth, clears the lane, and takes the unit to the fleet's own shop or the dealer on Routes 1 & 9. Companies that call monthly get a named account manager and one invoice.

Independent drivers waiting for a slot are the ones who lose money by the hour when a chassis tire goes or a battery dies. We send the truck that fits the unit: a medium-duty for a bobtail, a heavy-duty for a loaded chassis, a roadside driver for a jump.

Card, Apple Pay or cash at the curb, itemized receipt for the carrier.

Twelve hours on a crane or in a warehouse and the car is dead in the lot. Our driver brings the jump pack before the hook; if the battery is finished, the tow to a garage in Elizabethport or Midtown is added on the spot. Say which lot and which gate you came through.

First Street, Third Street, the end of Elizabeth Avenue and the low blocks near the Arthur Kill. Curb parking on both sides, and water on the street after a hard rain. A car that was driven into standing water goes on a flatbed with the key untouched; our driver checks the depth before he backs in.